Dutch Bangla Bank Limited Job Opportunity 2020

Dutch Bangla Bank Limited Job Opportunity 2020. A attractive job circular published the Dutch-Bangla Bank Limited. Joining the smart,willing and big banking team of Dutch-Bangla Bank Limited. Dutch-Bangla Bank Limited is the most important department and dependable Banking service team in  Bangladesh.Dutch-Bangla Bank Limited is now working in all location for helping the people of Bangladesh. Dutch-Bangla Bank Limited Job Circular 2020 related all the information are given below.

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Dutch Bangla Bank Limited Job Opportunity 2020

  • Customer Service Executive (CSE) For Deploying Dutch Bangla Bank Limited

    Multidrive Services Limited


    Not specific

    Job Context

      Answer phone calls and handles customer inquiries related to Bank Products.

    Job Responsibilities

    • Answer calls and handles customer inquiries
    • Research required information using available resources and answer to customer queries
    • Manage and resolve customer complaints & requests
    • Provide customers with product and service information
    • Enter new customer information into the system, update existing customer information
    • Process requests, forms and customer appeals
    • Identify and escalate priority issues
    • Route calls to the appropriate resource
    • Follow up customer calls where necessary
    • Document all call information according to standard operating procedures
    • Complete after call works

    Employment Status



    • Work at office

    Educational Requirements

    • Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.

    Additional Requirements

    • Age 23 to 30 years
    • Both males and females are allowed to apply
    • Preference will be given those have experience.
    • Not over 30 years of age as on December 31, 2020.
    • Must have good interpersonal skills to understand customers concerns
    • Must be able to learn quickly to acquire the product & process knowledge related to service
    • Must also have good knowledge of computer operations and communications to use call center systems efficiently
    • Willing to work at the times required by call center management
    • Willing to work and on 24 X 7 roster basis, including weekends and public holidays.

    Job Location



    • BDT 20,000 (Monthly).

    Compensation & Other Benefits

    • Provident fund, Insurance, Gratuity
    • Festival Bonus
    • Allowance
    Job Summary

    Published on: 3 Oct 2020

    Vacancy:  Not specific

    Employment Status: Contractual

    Gender: Both males and females are allowed to apply

    Age: Age 23 to 30 years

    Job Location: Dhaka

    Application Deadline: 25 Oct 2020


    Read Before Apply


    *Photograph must be enclosed with the resume.

    Apply Procedure

    Apply Online

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